Privacy
Last Updated: October 8, 2026
Introduction
Anodyne Chemistries Inc. ("Anodyne," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, request quotes or samples, purchase products, or otherwise interact with us. We handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA).
Information We Collect
We collect the following categories of personal information:
Contact and identity data: Name, business name, email address, phone number, shipping/billing address, and job title.
Transaction data: Records of samples, quotes, orders, and communications relating to products or services you consider or purchase.
Technical and usage data: IP address, browser type, device type, operating system, and information about how you interact with our website, collected automatically through cookies and similar technologies.
We collect this information directly from you (through forms, sample and quote requests, purchases, and correspondence) and automatically (through cookies and analytics tools when you use our website).
We do not intentionally collect special categories of sensitive personal information, and our website and services are not directed to children.
Cookies and Analytics
Our website is built and hosted on the Framer platform and uses cookies and similar technologies to operate the site, remember your preferences, and understand how the site is used. Some cookies are strictly necessary for the site to function; others are used for analytics.
Where required by law, we load non-essential (including analytics) cookies only after you give consent through our cookie banner. You can change or withdraw your cookie choices at any time via your browser settings.
How We Disclose Your Information
We do not sell your personal information to third parties for monetary consideration. We share or disclose personal information only as necessary to conduct our business, fulfill our contractual obligations, and comply with applicable laws:
Third-Party Service Providers and Processors: We share personal information with trusted third-party service providers who perform services on our behalf, including website hosting and infrastructure (such as Framer), data analytics, email and communication platforms, customer relationship management (CRM) software, and shipping or logistics carriers. These providers are granted access only to the personal information required to perform their functions and are contractually obligated to maintain strict confidentiality and security measures consistent with this policy.
Business Transfers: If Anodyne is involved in a merger, acquisition, corporate reorganization, financing, or sale of all or a portion of its assets, your personal information may be reviewed as part of the due diligence process or transferred as part of the transaction.
Legal Requirements and Protection: We may disclose personal information if required or permitted to do so by law, court order, or governmental regulation, or if we reasonably believe disclosure is necessary to protect the rights, property, or safety of Anodyne, our customers, or the public.
With Your Consent: We may disclose your personal information for other purposes if you explicitly consent or direct us to do so.
International Data Transfers
Anodyne is based in British Columbia, Canada, and our service providers may store or process personal information in Canada, the United States, or other countries. As a result, your personal information may be transferred to, and stored in, jurisdictions outside your own, where it may be subject to the laws of those jurisdictions.
Retention
We retain personal information only as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, tax, or reporting requirements. When personal information is no longer required, we securely delete or anonymize it.
Data Security & Vendor Accountability
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against loss, theft, and unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Vendor Safeguards: We select third-party service providers and business partners carefully. Before sharing personal information with third-party vendors, we take reasonable steps to ensure they implement administrative, technical, and physical safeguards comparable to our own standards. Where applicable, we enter into contractual agreements (such as Data Processing Agreements) that restrict vendors from using your personal information for any purpose other than providing services to Anodyne.
Your Rights
Subject to applicable law, you have the right to:
access the personal information we hold about you;
correct inaccurate or incomplete personal information;
request deletion of your personal information;
withdraw consent to our collection, use, or disclosure of your personal information; and
opt out of marketing communications at any time.
To exercise any of these rights, contact our Privacy Officer using the details above. We may need to verify your identity before responding, and we will respond within the timeframes required by applicable law.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last Updated" date above. Material changes will be communicated where required by law.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact our Privacy Officer:
Attention: Privacy Officer
Email: privacy@anodynechemistries.com
Mail: 302–3600 Gilmore Way, Burnaby, BC, Canada
If you are a resident of British Columbia and are not satisfied with our response, you have the right to file a complaint with the Office of the Information and Privacy Commissioner for British Columbia (OIPC). Individuals elsewhere in Canada may contact the Office of the Privacy Commissioner of Canada.
